Sirius is an AI-powered voice agent designed to handle customer interactions over phone calls. It can answer inquiries, book appointments, capture leads, transfer calls, and integrate with CRM and telephony systems to streamline communication.

Sirius leverages cutting-edge AI and natural language processing (NLP) to engage with customers in real-time, accurately understanding and responding to their inquiries. It seamlessly integrates with VoIP providers, CRM platforms, and automation tools, enabling businesses to streamline workflows, enhance efficiency, and deliver a frictionless customer experience.

• Automated call handling – Answers calls, responds to FAQs, and routes calls intelligently.

• Lead capture & appointment booking – Engages customers and collects valuable data.

• Call transfers & escalation – Transfers complex inquiries to human agents when needed.

• Batch calling – Allows mass outbound calls without hitting concurrent limits.

• Branded caller ID – Enhances credibility with verified business numbers.

• Seamless integrations – Works with popular CRMs, VoIP providers, and automation platforms.

• Real-time analytics – Tracks call performance and customer interactions for insights

Sirius supports a wide range of languages, enabling businesses to engage with a global audience. The supported languages include:

• English (US, UK, India)

• Spanish (Spain, Latin America)

• German

• French

• Portuguese (Portugal, Brazil)

• Hindi

• Japanese

• Chinese (Mandarin)

• Russian

• Italian

• Korean

• Dutch

• Polish

• Turkish

• Vietnamese

Sirius provides Advanced Post-Call Analytics to give businesses actionable insights into customer interactions. This includes:

• Sentiment Analysis – Sirius evaluates the tone, emotion, and sentiment of the conversation (positive, neutral, or negative). This helps businesses gauge customer satisfaction and identify potential concerns.

• Task Completion Status – It tracks whether the call achieved its intended objective, such as scheduling an appointment, resolving an inquiry, or processing a request. This allows businesses to measure the efficiency of AI-handled interactions.

• Latency Tracking – Sirius monitors response time and call delays, ensuring minimal lag between customer queries and AI responses. This data helps optimize conversation flow and improve user experience.

• Keyword & Intent Recognition – It identifies frequently mentioned topics, customer intent, and recurring concerns, allowing businesses to refine responses and improve AI understanding over time.

• Call Transcription & Summarization – Sirius automatically transcribes calls and generates concise summaries, making it easy for teams to review key points and follow up effectively.

By leveraging these analytics, businesses can enhance customer engagement, optimize AI performance, and continuously improve service delivery.

Sirius offers seamless integration with Cal.com, Xero, Protegee, Twilio, Vonage, Make.com, Go High Level, Vocera, and Custom LLMs, making setup effortless.

For platforms like Calendly, Monday.com, Smartsheets, Zendesk, Supabase, Azure, Docusign, RingCentral, Mailchimp, Asana, ClickUp, and Slack, integration is still achievable using third-party tools such as Make.com or n8n, providing flexibility and automation options.

With the right setup, Sirius can connect to virtually any tool, ensuring smooth workflow automation and data synchronization.

Sirius is powered by state-of-the-art AI with low-latency response times, meaning it processes and responds to customer inquiries almost instantly. It uses natural language processing (NLP) and real-time speech synthesis to create fluid, engaging, and human-like conversations, ensuring a seamless customer experience.

Sirius integrates with a dynamic Knowledge Base, allowing it to access and retrieve information from various sources such as web pages, documents, and custom content. This ensures that Sirius provides accurate and up-to-date responses during customer interactions.

To get started, follow these simple steps:

Step 1: Consultation & Customization

• Schedule an appointment with us to discuss your specific needs (call handling, integrations, industries, etc.).

• Define the languages, CRM connections, telephony infrastructure, and features you require.

Step 2: Development & Integration

• Our team configures Sirius based on your business requirements.

• Depending on complexity, setup takes 7 to 14 days to ensure smooth integrations.

Step 3: Testing & Optimization

• We conduct real-time testing to fine-tune accuracy, response time, and workflow efficiency.

• Adjustments are made based on your feedback.

Step 4: Deployment & Support

• Sirius goes live, ready to handle calls, automate responses, and optimize your customer interactions.

• We provide ongoing support & updates to ensure continuous improvement.

Yes, Sirius can seamlessly integrate with your current telephony systems through methods like SIP trunking. This allows for efficient deployment without the need for overhauling your existing infrastructure.

Sirius supports call transfer functionalities, including the ability to pass the caller's original number to the next agent, ensuring continuity and context in customer service.

Sirius prioritizes data security with end-to-end encryption and secure storage, ensuring compliance with industry standards like HIPAA, GDPR, CCPA, and SOC 2. This safeguards sensitive customer data, maintains privacy, and meets regulatory requirements across various industries.

Sirius enhances customer interactions by providing instant AI-driven voice support, handling calls efficiently to improve customer experience and build stronger relationships. It seamlessly integrates with VoIP, CRM, and automation platforms, enabling lead capture, appointment scheduling, and intelligent call routing. By reducing wait times, automating repetitive tasks, and scaling support operations, Sirius helps businesses boost sales conversions while cutting costs—all with a professional and personalized touch.

Yes, Sirius can fully replace human agents for routine tasks like handling inquiries, scheduling appointments, and processing customer requests with minimal latency. Its advanced AI delivers natural, human-like conversations, making it a reliable alternative to traditional support teams. However, for businesses that require a hybrid approach, Sirius also works alongside human agents, seamlessly escalating complex cases when needed.

To get started with Sirius, a one-time setup fee applies. This fee varies based on the level of customization, necessary integrations, and specific requirements you need to ensure a seamless and high-performing solution for your business.. Once everything is set up, Sirius follows a pay-as-you-go pricing model, meaning you only pay based on the number of minutes used. Pricing depends on various factors, including the AI model used, voice engine, and telephony service . Here’s an estimate of what you can expect:

• 1,000 minutes → Around $135

• 2,000 minutes → Around $270

• 5,000 minutes → Around $675

• 10,000 minutes → Around $1,350

• 15,000 minutes → Around $2,025

• 20,000 minutes → Around $2,700

These are approximate costs, and actual pricing may vary slightly depending on additional features and configurations. However, the final amount typically stays within a reasonable range, with only minor fluctuations.

For a more accurate estimate tailored to your needs, feel free to schedule a consultation with our team.

Sirius is highly adaptable and serves industries like: Healthcare (appointment scheduling, patient follow-ups) Real Estate (lead qualification, property inquiries) E-commerce & Retail (order tracking, customer support) Finance (account verification, payment reminders)

Yes! Sirius operates 24/7 without downtime, ensuring your business is always accessible to customers.

Sirius is built with advanced Natural Language Processing (NLP) and supports multiple languages (including Spanish, Korean, Arabic, German and others). It adapts to various accents and speaking patterns for a smooth conversation experience.

We provide post-deployment support to make refinements or add new features based on your needs. You can request modifications to:

• Call flows & conversation scripts

• Integrations with new tools

• Language expansions

Support is available through email, live chat, or scheduled calls.